Is your firm aware of the increasing prominence of robotic process automation bots as a new form of identity? Indeed, bots will require careful management in much the same way as human identities in the years to come.

For as long as identity governance measures fail to take into account the rapid growth of such bots, organisations’ identity management systems will feel ever-greater pressure. This, in turn, will leave many firms exposed to compliance and security risks.

How big a problem is robotic process automation becoming?

It has already been noted how widespread the practice of robotic process automation is becoming in the US. More and more software bots are coming into use to automate simple analytic tasks formerly the responsibility of a human being.

Many current identity management systems wrongly perceive these bots to be human identities. As a result, organisations are left unsure who is accessing, processing and making decisions about their data.

The Institute for Robotic Process Automation and Artificial Intelligence (IRPAAI) has defined robotic process automation (RPA) as the use of a robot to “capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”

The body has said that RPA is capable of delivering much greater accuracy within a much shorter cycle time, as well as enabling considerably more productive transaction processing. It also frees people from dull and repetitive tasks, thereby elevating the nature of work.

Future identity management systems must rise to the challenge  

It has never been more important for organisations to effectively manage non-human entities such as RPA bots and software bots. More specifically, firms must have strategies for governing bots and their access to enterprise applications and data.

This is likely to manifest in businesses enforcing processes such as requesting, approving and certifying access. Your firm may also implement access-based policy definitions for such non-human users. Both humans and processes are capable of ‘going rogue’. That’s why it should be a key concern of any organisation seeking to improve its identity management systems.

No longer is it solely the correct configuration of data and applications access that firms should concern themselves with. That’s because the identification of individuals using such access without authorisation is no less vital.

Team up with SmilePass today to keep your organisation at the forefront of the most innovative developments and measures in identity management.